When equipment starts showing its age or a renovation opens up a room that the existing system was never sized for, that is the right moment to call. Waiting until a system fails on the hottest afternoon of the year or the coldest night of the season means making a rushed decision about something that affects every room in the house. We work with Boulder Creek homeowners and property owners who want to get ahead of that, scope the job properly, and make a choice that holds up. Call for a quote and we will go through what the work involves before anything is scheduled.
Boulder Creek is a small town, and the housing stock reflects that. Older homes, additions that were built without extending the ductwork, and equipment that has been running for years without a proper look are all common starting points for the calls we take here. We handle the full range of heating, cooling, and air quality work, from a single repair to a full system replacement.
Call (650) 899-6391 and we will tell you what the visit covers.
We are available every day from 7 AM to 8 PM, including weekends, and appointments are arranged on the call. When you describe what the system is doing, we scope the job on the phone, confirm the price, and book the visit. That means the technician who arrives already knows what they are looking at, and the visit is focused from the start.
When there is no heat or no cooling at all, those calls are handled as priority work within our available hours. If you are a landlord with a tenant in the property or a business that needs to stay open during the visit, let us know on the call. We go through the access details and any scheduling constraints before we book, so the visit does not create a bigger disruption than the problem already has.
HVAC pricing depends on what the system actually needs, and that is not something we can settle before the technician looks at it. What moves a quote is the fault itself, how accessible the equipment is, and whether a repair is the right answer or whether replacement is the more honest call. We go through all of that on the phone first, confirm a price, and explain what the visit covers before anything is scheduled.
If the diagnosis turns up something that changes the scope, that conversation happens before the work continues. You are not handed a different number at the end. We give honest recommendations on repair versus replacement, never an upsell, because the right answer for your equipment is the one that makes sense over time, not the one that costs more today.
Call (650) 899-6391 and ask what the visit covers.
Ductless mini-split systems solve a specific problem that ducted equipment cannot. When a home has an addition, a converted garage, a attic, or a room that sits at the end of a duct run and never quite reaches the set temperature, a mini-split handles that zone independently without touching the rest of the system.
Each indoor unit mounts on the wall, connects to an outdoor compressor through a small conduit, and conditions its zone without requiring new duct runs or structural work. A site assessment covers the layout of the space, where the outdoor unit can be placed, and how many indoor units the setup needs. We go through all of that on the call before the visit is booked.
Many homes in this part of the Santa Cruz Mountains were built when the marine climate made air conditioning feel unnecessary. After recent heat events pushed regional temperatures well past what anyone expected, first-time cooling installation has become one of the more common requests we handle. For a home without existing duct infrastructure, a ductless system is usually the most practical path. We size the unit for the space and walk through the options before scheduling.
The air a system circulates matters as much as the temperature it holds. Wildfire smoke seasons have made filtration a practical concern across this region, and a standard filter does not stop the fine particulates that cause the most respiratory irritation. We install and upgrade filtration systems to MERV-13 and above, which means checking compatibility with the existing air handler and confirming the blower can move enough air through the denser media without straining.
Humidity control is a separate but related issue. A home that feels clammy in wet months or dry enough to crack woodwork in dry months is a candidate for a whole-home humidifier or dehumidifier installed in the air handler. We handle both, and we go through what the options look like for your setup on the call. The visit ends with the system tested, not just the part swapped.
Older equipment, homes that were expanded without updating the HVAC, and systems that have gone years without a proper look generate a particular set of jobs. Here is what those situations look like and what the work involves.
Leaking or undersized duct runs are one of the most common reasons a room stays warm when the rest of the house cools down. We inspect ductwork for damage and air loss, seal problem sections, and replace runs that are too far gone to patch. When the cause of an uneven house is actually investigated, the duct system turns out to be the culprit more often than people expect.
A heat pump that stops heating in cool weather is often a defrost issue rather than a refrigerant problem, and the two need different responses. We diagnose the system before recommending parts, check the reversing valve and refrigerant circuit, and handle heat pump replacement when the unit has run its course. Energy-efficiency upgrades are part of the conversation when a replacement is the better answer.
Beyond the standard filter swap, an air quality upgrade can mean a new media cabinet in the duct system, a MERV-13 housing installed in the air handler, or a whole-home air scrubber that runs independently of the HVAC system. We assess the existing equipment before recommending a path, because the right upgrade depends on what the air handler can handle.
A rooftop unit that is not keeping up with demand, short-cycling, or failing to condition the space evenly has a diagnosable cause. We service and repair commercial rooftop equipment, scope the job on the phone before the visit, and confirm the price before anything starts. If a unit has reached the end of its useful life, we go through the replacement options and what the installation involves.
A system that fails to start entirely is usually pointing to a failed capacitor, a tripped safety switch, a control board fault, or a compressor that has seized. We trace the fault before quoting parts, so the repair addresses the actual cause rather than the most likely one. Preventive maintenance visits catch capacitor wear and electrical faults before they become a no-start situation.
We serve Boulder Creek and the surrounding communities throughout this part of Santa Cruz County. That includes Brookdale, Lompico, Ben Lomond, Zayante, and Bonny Doon.
If you are searching for heating or cooling help in this area and are not sure whether your address falls within our range, call (650) 899-6391 and we will confirm it on the call.
Coverage here means the work is done locally. It does not mean a long wait for someone to travel from somewhere else. Air handler and blower service, heat pump installation and repair, ductwork, thermostats, and full system replacement are all available to properties throughout this part of the county. Call us and we will handle the rest. Anything not covered here is on the HVAC service list.
Call us and describe what the system is doing. We go back through the diagnosis to find out whether the original fault was fully resolved or whether something else has developed. We treat your home and its system the way we would our own, and that means a callback gets the same careful look as the first visit.
We can walk through the comparison clearly on the call and during the visit. The goal is for you to have a complete picture of both options, including the cost and what each involves, before making a decision. If you want to take time to think it over, there is no pressure to decide on the spot.
Yes. If you are a landlord managing a property in Boulder Creek or the surrounding area and cannot be present during the visit, let us know when you call. We go through the access arrangements during scheduling so the technician can get to the equipment without a delay. Some jobs require someone on site for the diagnosis or for approval before work continues, and we flag that on the call if it applies.
Older homes in this area were often built without central air conditioning, and some have duct systems that were added later without being properly sized for the whole house. That affects which equipment fits best and whether ductwork needs attention before a new system is installed. We go through the existing setup on the call and during the site assessment so the recommendation fits the actual house, not a generic floor plan.
Yes. A managing agent can call to schedule service, scope the job, and confirm the price on behalf of an owner. We go through the authorization and billing details on the call to make sure everything is in order before the visit is scheduled.
Call (650) 899-6391 every day from 7 AM to 8 PM.
We scope the job on the call, confirm the price, and explain what the visit covers before anything is scheduled. Careful with your home. Clear about the work. Straight on the price.
Booking a maintenance visit or a replacement estimate now, before a failure forces the issue, means making the decision on your terms.
Reach out to East Palo Alto HVAC Company at (650) 899-6391 and we will get it on the calendar.
Heating and cooling work also reaches these towns: Ben Lomond, Scotts Valley, Monte Sereno, Cambrian Park. See the whole of our town-by-town list.
Below is a plain-language look at the heating and cooling work we handle in Boulder Creek and the surrounding area. Each service is described by what it covers, who it fits best, and a practical note worth knowing before you call. If a job does not fit neatly into one row, call us and we will scope it on the phone.
| Service | What's Included | Best For | Things to Know |
|---|---|---|---|
| Indoor Air Quality & Air Filtration |
| Households dealing with allergens, particulates, or air quality concerns that circulate through the HVAC system | Filtration upgrades work best when sized and matched to the existing air handler, which we confirm before recommending an approach |
| Wildfire-Smoke Air Filtration (MERV-13+) |
| Homes and offices where wildfire smoke seasons make fine-particulate filtration a practical priority | MERV-13 and higher filters capture particles that standard filters pass through, but the air handler must be able to move enough air through the denser media without straining the blower |
| Full System Installation & Replacement |
| Homeowners and property managers replacing an aging or failed system with a new unit | When a repair cost approaches a significant share of replacement cost, a full replacement often makes more financial sense over the next several years |
Every job starts with a call, and every call gets a straight answer on what the work involves and what it will cost. Call us for a quote and we will go through what the service covers before anything is scheduled.
(650) 899-6391