Got A Comfort Problem? Get Fast Help Now

Fair Rates - Expert Service - Every Single Time

One Call Handles All Your HVAC Needs

Heating and Cooling Repairs in East Palo Alto

Contact Vilchez Heating & Air Conditioning

Ready to get the comfort back? We are here every day of the week, ready to take your call and get a qualified HVAC technician on the job. Whether you need a same-day repair, a seasonal tune-up, or a quote on a full system replacement, one call is all it takes.

One number. One call. One HVAC tech at your door.

Call (650) 899-6391 to reach us directly and get started.

How to Reach Us

Call Us

The fastest way to get service scheduled is to call us directly. When you call, you reach someone who knows this area, knows the work, and can get you on the schedule the same day for urgent calls.

Call (650) 899-6391 any day of the week during business hours.

Email Us

Prefer to reach out by email for non-urgent questions or to request an estimate? You can send us a message at [email protected] and we will follow up promptly.

Business Hours

We are available every day of the week:

Monday: 8:00 AM to 8:30 PM
Tuesday: 8:00 AM to 8:30 PM
Wednesday: 8:00 AM to 8:30 PM
Thursday: 8:00 AM to 8:30 PM
Friday: 8:00 AM to 8:30 PM
Saturday: 8:00 AM to 8:30 PM
Sunday: 8:00 AM to 8:30 PM

For emergency calls outside these hours, call us anyway. We work to respond to urgent situations as quickly as possible.

What to Have Ready When You Call

The more you can tell us upfront, the faster we can help. When you call, it helps to have a few things in mind:

What the system is doing, or not doing. Is it not turning on, blowing warm air, making a noise, or something else?
Whether the problem started suddenly or has been building over time.
The type of equipment you have, if you know it. Gas furnace, heat pump, central AC, mini-split, or a combination.
The approximate age of the system, if you have that information.
Whether the property is residential or commercial, and whether it is owner-occupied or a rental.

You do not need to have all of this ready. We will ask the right questions to get the full picture. This just helps us move faster and arrive prepared.

Call Us Today For HVAC Help

What Happens After You Call

Doing HVAC work right matters, and we'll help you get it right, starting with the very first conversation. Here is how the process works from your first call to a finished job:

You call us and describe what is going on with your system.
We ask a few questions to understand the issue and confirm your location.
We schedule a visit, often same-day for urgent calls, or at a time that works for your schedule.
A qualified HVAC technician arrives, inspects the system, and explains what was found.
We give you a clear estimate before any work begins. No surprises, no charges you did not approve.
Work begins with your go-ahead, and we test the system fully before we leave.

That is the whole process. Straightforward from start to finish.

We're Always Reachable - Call

Serving East Palo Alto and the Surrounding Peninsula

We are based in East Palo Alto and serve residential and commercial customers throughout San Mateo County and the surrounding Peninsula. Our regular service area includes:

Menlo Park
Palo Alto
Redwood City
Atherton
Portola Valley
Woodside
San Carlos
Belmont

Not sure whether we cover your location? Call us and we will confirm quickly. Chances are we do.

We Are Here When You Need Us

The technician who works on your home lives right here too. That is not something we say for effect. It is the reason we show up on time, explain the work honestly, and stand behind what we do. We have been serving this community since 2010, and every call we take is a reflection of that.

We take pride in the HVAC work we leave behind, and that starts the moment you pick up the phone.

Call (650) 899-6391 to schedule service or request an estimate for any heating or cooling job, residential or commercial. We answer every day, and we are ready to help.